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Legal

Complaints Procedure

1. Our Commitment

Kredit Global is committed to treating customers fairly and resolving complaints promptly and professionally.

2. How to Submit a Complaint

You can submit a complaint through the following channels:

Please include your name, contact details, a brief description of the complaint and any relevant transaction reference.

3. Complaint Handling

We will review your complaint, investigate the issue and communicate the outcome. If we need more information or additional time, we will inform you.

4. Privacy

All complaints will be handled confidentially, in line with our Privacy Policy and applicable laws.

5. Contact Details

Address:
41, Olorunlogbon street, Anthony Village, Lagos State.
Complaints Email:
info@kreditglobal.com
Phone number:
+234 702 943 984